Professional Helpdesk Support Services

Get instant technical support from certified professionals. Our multi-channel helpdesk ensures your team stays productive with fast, reliable IT assistance.

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Complete Helpdesk Solution

Multi-channel support with advanced ticketing, remote assistance, and proactive monitoring

24/7 Phone Support

Immediate assistance via dedicated support hotline with average 30-second response time

Live Chat & Email

Real-time chat support and email ticketing system with automated routing and escalation

Remote Desktop Support

Secure remote access for hands-on troubleshooting and problem resolution

SLA Guarantees

Guaranteed response times with priority levels and escalation procedures

Certified Technicians

Microsoft certified professionals with expertise across all major platforms

Secure & Compliant

SOC 2 compliant with enterprise-grade security and data protection

Professional Helpdesk Pricing

Enterprise-grade support that scales with your business

All pricing is per user per month. Volume discounts available for 50+ users.

Essential Support

$89/user/month

Perfect for small businesses (5-25 users)

Business hours support (8AM-6PM EST)

Email & chat support

4-hour response SLA

Basic remote support

Ticket management system

Monthly support reports

Starting at $445/month for 5 users

How We Compare to Leading MSPs

Premium support at competitive rates with superior service levels

Provider	Basic Support	Professional	Enterprise	Response Time
MS Power House	$89/user	$149/user	$249/user	15min - 4hrs
ConnectWise	$150/user	$275/user	$400+/user	30min - 8hrs
Kaseya/Datto	$125/user	$225/user	$350+/user	1hr - 12hrs
SolarWinds MSP	$100/user	$200/user	$300+/user	2hrs - 24hrs
NinjaOne	$89/user	$175/user	$250+/user	1hr - 8hrs

What Our Clients Say

"MS Power House's helpdesk team is incredibly responsive. They resolved our email issues within minutes and kept us updated throughout the process."

Sarah Johnson

IT Director, TechCorp

"The 24/7 support has been a game-changer for our global operations. No matter the time zone, help is always available."

Michael Chen

Operations Manager, GlobalTech

"Professional, knowledgeable, and always patient with our team. The remote support feature saves us so much time."

Lisa Rodriguez

CEO, InnovateCo

Get Started with Helpdesk Support

Tell us about your support needs and we'll create a custom solution