Privacy Policy

1. Information We Collect

2. How We Use Your Information

We may use the information we collect to: Respond to inquiries and service requests, Provide IT consulting, managed services, cloud, Microsoft 365, cybersecurity, Power Platform, and related business technology services, Schedule meetings or consultations, Send service-related communications, Improve our website, services, and customer experience, Analyze website traffic and marketing performance, Protect our systems, website, and business operations, Comply with legal, security, and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, and measure marketing performance. You can control cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.

4. How We Share Information

We do not sell your personal information. We may share information with trusted third parties only when necessary, such as: Website hosting providers, CRM or marketing platforms, Analytics providers, Email and communication tools, Payment or billing service providers if applicable, Professional advisors such as legal or accounting providers, Service providers who help us operate our business. We may also disclose information if required by law, legal process, security investigation, or to protect our rights, customers, systems, or business.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no website, system, or method of electronic transmission is completely secure. We cannot guarantee absolute security, but we work to protect information from unauthorized access, misuse, loss, or disclosure.

6. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including business operations, customer communication, legal compliance, dispute resolution, and security.

7. Your Choices

You may contact us to: Request access to personal information we may have about you, Request correction of inaccurate information, Request deletion of your information where applicable, Opt out of marketing communications, Ask questions about how your information is used.

8. Email Communications

If you provide your email address, we may contact you regarding your inquiry, our services, project updates, business communications, or marketing messages. You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly. Service-related communications may still be sent when necessary.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our website and services are intended for businesses and general audiences. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete that information.

11. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, where applicable. These may include the right to know what personal information is collected, used, shared, or disclosed; the right to request deletion or correction; and the right to opt out of certain data sharing practices. MSPowerhouse does not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. Continued use of our website after changes are posted means you accept the updated Privacy Policy.